Summary

Design leader who bridges user research, visual design, and product strategy. Led the redesign of a B2B SaaS platform serving 50K+ users, resulting in 40% increase in user engagement and 25% reduction in support tickets.

Experience

Senior Product Designer2021 – Present

DesignForge

Led end-to-end redesign of enterprise dashboard, increasing daily active usage by 40%
Built and maintained design system with 120+ components adopted across 4 product teams
Conducted 50+ user interviews and usability studies to inform product roadmap

Product Designer2018 – 2021

Canopy

Redesigned host onboarding flow, improving completion rate from 62% to 89%
Created motion design system for micro-interactions, adopted as company standard
Collaborated with engineering to implement accessible components meeting WCAG 2.1 AA

UI/UX Designer2016 – 2018

Freelance

Designed mobile apps and responsive websites for 15+ clients across fintech and healthcare
Developed brand identity systems for 3 early-stage startups

Skills

FigmaDesign SystemsUser ResearchPrototypingA/B TestingFramerCSSReactMotion DesignAccessibility

Education

BFA Interaction Design

School of Visual Arts · 2016

Marcus Rivera

Summary

Experience

Skills

Education